Average Score (266 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

266 Ratings

4.7 Average

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  • Darryl A.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service is always great

  • Marilyn M.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I’ve always had excellent customer service at Burdick Volkswagen

  • Matthew B.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly staff, relatively quick service, clean comfortable waiting area,

  • Catherine C.09-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Lauren B.09-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Stacey D.09-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    It was the most simple appointment I've had with a car dealership in forever. Im so used to being bothered with all this extra stuff that dealerships typically want to tack on and take advantage of me but that wasn't the case here. Burdick Volkswagen did the oil change and tire rotation like I asked and didn't bother me with any other unnecessary work which was very refreshing. I'll definitely be bringing my Tiguan back here from now on.

  • Jamie C.09-22-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Cheryl V.09-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Brad B.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Gave insight as to why I’m having a problem and gave me plan to fix the issue

  • Muhannad A.09-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024