TYPE:SalesMODEL:JettaYEAR:2025
Average Score (277 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service is excellent . Very friendly & pleasant at service desk . Curtsey shuttle is a service I use often & driver is friendly !
TYPE:ServiceMODEL:AtlasYEAR:2018
Very helpful, knowledgeable staff; very honest - they could have charged me more but they didn’t.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
I limped my 2024 peak into the dealer ad it was in limp mode ....no appt no nothing and he was very gracious with me being so rattled. after listening and asking a few questions said hold on we are going to throw it on the machine (after me explaining I'm on vacation and left company at my camp) turns out it was a software upgrade which was done and I was on my way
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Very professional staff. Comfortable waiting area. Appointment was quick.
TYPE:ServiceMODEL:JettaYEAR:2024
Vehicle has 6200 miles on it and all four rotors are rusted and pitted! 8th VW I’ve own and have never replaced rotors or breaks prior to turning vehicle in! Burdick as well as VW woukd not replace their defective, recycled, garbage material parts! Last VW!!!!
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent service
TYPE:ServiceMODEL:ID.4YEAR:2025