Average Score (266 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

266 Ratings

4.7 Average

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  • Arlene J.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great Customer service!

  • Frederick C.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    It would have been nice if the parts were available so I didn’t have to make another trip.

  • Stephanie I.01-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Amanda R.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent purchase experience from start to finish! 10/10 would recommend!

  • Michaline Y.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Sydney M.01-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I’m enjoying my new car and getting use to the new changes that have been made. My last car was 14 years old when I donated it.

  • Amanda T.01-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The salespeople were friendly and informative. They were patient with my questions. I actually enjoyed the car buying experience.

  • Rosemarie C.01-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I had excellent service and the service adviser was very informative and helpful.

  • Philip C.12-30-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    the process was simple and easy. no high pressure sales.

  • Thomas A.12-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

    No nonsense, very efficient and timely.