TYPE:ServiceMODEL:AtlasYEAR:2018
Average Score (266 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:SalesMODEL:JettaYEAR:2025
⭐⭐⭐⭐⭐ Kellen Mulvihill provided me with the best Sales experience I've ever had and that's over 40 years of purchasing/leasing vehicles. Kellen was thoughtful, highly informative; he anticipated my every need and we established a fantastic rapport from beginning of the sales experience to the end of it. I've already referred my Daughter-in-law to him for an upcoming deal she has with VW. Lastly, Kellen represents Burdick VW and Driver's Village in an exemplary manner; he's exceptional.
TYPE:ServiceMODEL:TiguanYEAR:2022
Getting an appointment is the only issue I have! With my jeep at Burdick I could get an oil change 75 % of the time by driving in, at Burdick VW I have to wait a week or so for an appointment. Not upset but was spoiled at Jeep dealer. Otherwise love the customer service and work performed! 👍
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2024
the repair went well it was the not calling me as promised when the part came in and I called to see what was going on after 10 days. the part was in 3 days after being ordered