Average Score (266 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

266 Ratings

4.7 Average

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  • Shawanna R.11-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Clayton L.11-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Richard B.11-02-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Always a pleasant and professional experience.

  • Soule L.11-02-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    They are always prompt with a greeting and are ready to service my car. Jason updates me as needed and then brings me the papers for sign-off when service is complete. He also set up my appt to come in to change to snow tires just before Thanksgiving!! Excellent service. They are great folks!

  • Zack R.10-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    I enjoyed polite, courteous,, friendly, on-time service. At the other VW dealership I've been to, I was often met with excuses about why they weren't going to be able to complete my vehicle on time and promised. Or why they were unable to charge a consistent price for the same, annual work being done. At Burdick VW, I've enjoyed consistent, as promised care of my vehicle.

  • Richard M.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everything was done satisfactory and service was prompt and courteous! I was happy with my service appointment.

  • Thomas C.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    The Burdick VW service department treated me very well. They were courteous and efficient with my service.

  • Richard B.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Burdick Volkswagen has always given a great experience. Service department is fabulous, and Roy Heath our salesman has always been a joy to work with.

  • Sonia D.10-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Daniel D.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021