TYPE:ServiceMODEL:TiguanYEAR:2022
Average Score (277 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2019
Never had a bad experience. Very friendly, and efficient service!
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Recall done in a timely manner
TYPE:ServiceMODEL:TiguanYEAR:2021
We went because the oil warning light came up saying that the car needed oil and because we noticed a white smoke coming out when driving it after being in parking and running for about 10 minutes. We did an oil change in June and they told us that everything was fine. This time, the mechanic put more oil in the car and said that nothing was wrong with the car. This is a relatively new car and I can’t believe that I have to go to the dealer every 3 months to put oil in it and that I have to deal with the amount of smoke that comes out. I really don’t think that you guys are being honest with us. I am very disappointed at the whole situation and how it was handled. We are actually trading in the car soon.
TYPE:SalesMODEL:TiguanYEAR:2024
Helpful staff, great vehicle, easy process
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2022
Just service person not very helpful or friendly.
TYPE:ServiceMODEL:TiguanYEAR:2021
Great service. Explained everything and were very professional and timely