The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
Booked my appointment about a week out. Explained that my overhead console had broken from the clips and was hanging down. When I arrived I was told the parts to repair this would have to be ordered. I was furious that the parts were not pre ordered seeing VW is aware it has an issue with this trouble.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My Atlas required an oil change and 2 recall notices. I was able to set up an appt date and time that fit my needs. When I brought my car in the service rep was very friendly, easy to work with and answered all my questions in a professional manner.
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:SalesMODEL:TiguanYEAR:2025
Ian, sales staff, was very helpful and knowledgeable. He took the time to show us the different models and after purchase, took the time to show us how everything worked. Very pleased with his service.
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:SalesMODEL:AtlasYEAR:2025
We have leased a Tiguan twice prior to leasing the Atlas and have always had great service from Ross and his team. Very friendly and professional
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Service is always great
