TYPE:ServiceMODEL:TiguanYEAR:2019
Honest, great feedback, open communication
Average Score (266 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Always on time ,techs and service is available when you call.
TYPE:ServiceMODEL:TiguanYEAR:2024
Excellent staff! Quick service, nice waiting room with good internet.
TYPE:SalesMODEL:TiguanYEAR:2025
Ross Maxam is my all time favorite manager at Driver's Village. He has been a common denominator in all 5 of my vehicle purchases since 2018. This time, he had me work with Sales Specialist, Larry Connors. Larry was amazing. He even worked on his day off! He took my purchase seriously and treated me like family. I couldn't have asked for a better sales representative to work with.
TYPE:ServiceMODEL:TiguanYEAR:2021
I put the wrong day on my calendar and showed up a week early by mistake. The team had an opening and squeezed me in!
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
I rated five stars because Mark and the service team got me in quickly to address a potentially-serious problem with my VW. They diagnosed the problem, ordered a part and made a plan to have me return to have the repair completed under warranty. I couldn't have asked for more.
TYPE:ServiceMODEL:ID.4YEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Friendly and courteous. Provided ongoing communications and updates. The coffee could have been hotter less watered down… Seriously.. it would add to the total experience.
TYPE:ServiceMODEL:AtlasYEAR:2022