Average Score (277 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.8 Average

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  • James C.07-06-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Zach and Jack at Burdick VW made the buying experience easy.

  • Ellen H.07-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Robin L.07-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kenneth H.07-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    There was absolutely nothing wrong with the service that I received with both my and my wife’s vehicles. The service is always great.

  • Kendra H.06-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Donna H.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kacey P.06-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Deborah H.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Always excellent service

  • Arthur F.06-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    As always Drivers Village VW service helped me out when I was in a bind. My car hit a pot hole and I needed to replace the tire. I left a message with my tire information and the Manager called me right back and told me the tire would be here the next day. Fantastic service!

  • Jean A.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018