Average Score (277 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.8 Average

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  • Arthur F.06-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    As always Drivers Village VW service helped me out when I was in a bind. My car hit a pot hole and I needed to replace the tire. I left a message with my tire information and the Manager called me right back and told me the tire would be here the next day. Fantastic service!

  • Jean A.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Brittany N.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Ross M.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Richard T.06-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Jason and the entire VW service department are second to none! Professional, efficient, and accommodating. They are what keeps me returning to VW.

  • John O.06-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great personal service

  • Roger H.06-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Im having a horrible time getting my light swapped out

  • Jason O.06-21-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Friendly staff. Cars I was interested were available when I arrived for test drive. Route for test drive was appropriate for getting a feel for the car. Helpful sales reps.

  • Donna S.06-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Matthew B.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Stopped in and was told they were booked 2 weeks out, Isaac got me scheduled for 2 days later. Technician Nick did an excellent job on my vehicle.