Average Score (266 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

266 Ratings

4.7 Average

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  • Jason O.06-21-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Friendly staff. Cars I was interested were available when I arrived for test drive. Route for test drive was appropriate for getting a feel for the car. Helpful sales reps.

  • Donna S.06-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Matthew B.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Stopped in and was told they were booked 2 weeks out, Isaac got me scheduled for 2 days later. Technician Nick did an excellent job on my vehicle.

  • Lionel B.06-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Appointment times available! Was offered same day service but couldn’t take advantage of it and made a later date.

  • Amanda D.06-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Fast Service and customer care

  • Melissa L.06-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The folks at Burdick VW Service are amazing. They go above and beyond every time. They are very honest and trustworthy, I am on my 4th VW and I will not go to any other dealership.

  • Albert R.06-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    every thing was done quickly and good

  • Linda P.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They make you feel welcome, the service representative explains what you should have done to your vehicle. Your vehicle is done in a timely fashion. At the end, the Service Representative explains what was done and walks you out to your vehicle. In my case it was helpful and appreciated.

  • Christine F.06-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    My sales associate, Manny, was exceptional at showing me this fantastic vehicle and walking me through the process, professionally and thoughtfully

  • Nikki A.06-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Staff is always so pleasant and helpful.