Average Score (266 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

266 Ratings

4.7 Average

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  • Richard M.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My appointment was my yearly inspection. I was done in a prompt time and they answered all my questions.

  • Susan F.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I brought the car in for the 1 year service and had the tires rotated front to rear. All was well with that service. When I arrived home noticed a leaf on the windshield. When I got out of the car I picked it off and noticed - the NYS Inspection is due in June. Its inconvenient for me to run to Cicero from the city and wait for the car. Attentive service would have noticed the upcoming NYS date and inquired if I wanted it done at the same time.

  • Jason S.06-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • John B.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kassie B.06-03-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

  • Dani J.06-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Stephen W.06-02-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    The VW service team is always great!

  • Christopher D.06-01-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    The Service Writer Mark knew that I was a "waiter" and got my GTI in right away, and all service was performed in less than 2 hrs.

  • Andrew A.06-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Fast, friendly expert service. All repairs explained and done properly.

  • Stephanie I.05-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023